Refund Policy.
This policy explains how cancellations, refunds and payments are handled for services provided by Fubo Services®.
Last updated: September 2026
01. General Refund Policy
Fubo Services® provides customized digital services, including website development, design, automation and other business solutions.
Because many of our services involve time, planning, customization and work performed specifically for a client, refund eligibility may depend on the stage and nature of the project.
Payment terms and any project-specific refund arrangements may also be defined in a separate proposal, quotation, invoice or written agreement.
02. Digital Services
Digital services are often customized according to individual business requirements.
Once substantial work has started, payments may be considered non-refundable because resources and development time have already been allocated to the project.
This can include work such as:
- Website design and development
- Custom graphics and digital assets
- Website configuration
- Automation setup
- Custom functionality or integrations
- Research, planning and implementation
03. Cancellation
If you need to cancel a project, contact us as soon as possible.
If work has not yet started, cancellation may generally be easier to accommodate. If work has already started, any refund or remaining balance will be considered based on the work completed, resources committed and applicable project agreement.
Cancellation requests should be submitted in writing whenever possible.
04. Refund Eligibility
A refund may be considered where a payment was made in error, where a project was cancelled before meaningful work began, or where a written agreement specifically provides for a refund.
Refunds are not automatically available simply because a client changes their mind after work has started or because completed digital work is no longer required.
Each request may be reviewed according to the circumstances of the engagement and any applicable written agreement.
05. Refund Process
To request a refund review, contact Fubo Services® with the relevant project or payment information.
We may request additional details to verify the payment and understand the circumstances of the request.
If a refund is approved, the applicable amount will generally be returned using the original payment method where reasonably possible.
06. Third-Party Costs & Exceptions
Some projects may involve third-party services, subscriptions, domains, hosting, software, advertising platforms or other external costs.
Payments made to third parties may be subject to their own terms and refund policies and may not be recoverable by Fubo Services®.
Unless specifically agreed otherwise, such third-party charges may remain the responsibility of the client.
07. Contact Us
If you have questions about a payment, cancellation or refund request, contact us directly.
Important Notice
This Refund Policy provides general information about our approach to refunds and cancellations. A specific proposal, invoice, service agreement or other written arrangement may contain additional terms that apply to a particular project.
Nothing on this page is intended to override applicable consumer rights or requirements that cannot legally be excluded or limited.
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Contact Fubo Services® → (888) 859-1271